Lots of persons who start using their 1st web hosting account, or switch companies, often have questions in regard to how specific things are done or face problems when setting up different things, including e-mails, site settings, etc. That is why, lots of web hosting companies have compiled documentation with the most standard questions and problems so as to help their customers get info swiftly and seamlessly. As a result, the support team representatives can focus on actual problems that certain customers may be encountering, because the solution for the minor things will already be available on the Internet and clients can deal with them without getting in touch with the client support team. Having comprehensive documentation is truly important, particularly for new clients with zero past experience, because the web hosting service involves a huge number of functions and lots of people can get confused about what to do. A good knowledge base can both help you do the tasks that you need and become aware of how the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you have ordered your very first shared website hosting plan from our company or have transferred your site over to us, you’ll grow accustomed to our services and our in-house built Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared an elaborate web-based knowledge base where you can find all the information that you will ever need – both general info in regard to the hosting service as a whole and more concrete info about the separate features that you can make use of and the obstacles that you may stumble upon. The articles themselves are available in two locations. The complete article archive can be accessed through the Control Panel’s Help section. You can read relevant articles about the different features in every Control Panel section too. You can learn how to do practically everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles include in-depth instructions, so you’ll never get baffled on account of an unclear text. Naturally, in case you experience a more specific obstacle and you cannot find a solution in our knowledge base, you can contact our client support engineers 24/7.