Integrated Ticketing System in Shared Website Hosting
With a shared website hosting from our company, you’ll never need to sign out of your account. Our ticketing system is integrated into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can easily access any trouble ticket whilst you are browsing through your files or updating various account settings. The ticketing system is being monitored 24/7/365 by our support team and the response time is maximum 60 minutes, but it rarely takes more than twenty minutes to get support. In stark contrast to other providers, we don’t charge extra for using the ticketing system, so you can contact us as often as you wish and request information in relation to any billing or technical issue. Besides, you can see a variety of informational articles, which will help you deal with the commonest complications yourself.