Live Chat Support in Shared Website Hosting
In addition to the phone and ticket support, we offer live chat support as well. You will be able to contact us every single day, which includes holidays and weekends, and we can give you more information about the shared website hosting that we provide in case you are not among our customers yet, or about general and billing questions if you already have a user profile. Although for entirely technical matters you'll need to open a trouble ticket to our tech assistance team, since such matters need additional time to be resolved, you can still contact us on our live chat for some technical info. For example, we can help you set up an e-mail address in your e-mail client or troubleshoot multiple issues, saving you a long time. Even when our phone lines are already off for the day, you will be able to speak with a live person.