A 99.9% Server Uptime
We have set up our shared website hosting platform using stable hardware and heavily tweaked software. Our administrators have installed a customized version of SELinux on all our physical machines in order to guarantee utmost protection and dependability. We have installed several denial–of–service protection appliances together with highly effective firewall programs to make sure our network is impregnable and safe.
All our shared website hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
If you want to provide an exceptional web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which data centers you opt for: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your money on the line, you cannot feel really safe. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our service or if you want to get an even more robust hosting solution, like a VPS servers or even a dedicated servers – we’ll give you a full refund, without any concealed costs or reimbursement charges.
24/7 Technical Support
We’ve meticulously chosen each member of our 24x7 support department to make certain that we can provide the best tech support you can possibly get. Each of our support engineers has several years of experience working with web hosting accounts behind his back, so they know what they are doing. Besides, they’re available to you 24x7x365 – you can contact them at any time and they’ll respond back to you as fast as possible.
Their average response time is less than twenty minutes, while with many other web hosting firms you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under one hour.