1 hour ticket response
Fast support is our highest concern and that is the reason why we have a team of professional technicians who are prepared to provide a quick reply to any question that you might possibly have. Just send your technical support ticket from your Web Hosting Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute ticket response time.
A Premium–Quality Help Desk Service
Each member of our technical support team has lots of years of experience in the shared website hosting sector and the vast majority of them have worked for us for at least 5 years. They are all prepared to respond to all your inquiries in the most professional manner possible.
An Intuitive Help Center Section
To help you find a quick hint on how you can use a particular feature, we have included a really user–friendly Help Center section in our Web Hosting Control Panel. You can search through a huge collection of web hosting account management articles and website administration articles, have a glimpse at the F.A.Q. archive or watch our step–by–step video tutorials.